Refund policy

At Mythili, we aim to provide a smooth and satisfying shopping experience. If you are not completely happy with your purchase, we’re here to help.

Eligibility for Refunds

To be eligible for a refund:

  • The request must be made within 7 days of delivery

  • The product must be unused, unworn, and unwashed

  • Items must be returned in their original packaging with all tags intact

  • Certain intimate wear items may not be eligible for refunds due to hygiene reasons

Refund Process

  • Once we receive your returned product, it will go through a quality check

  • After approval, your refund will be processed

Refund Method

  • Refunds will be credited to your original payment method

  • For Cash on Delivery (COD) orders:

    • Refund will be processed via bank transfer or store credit

Refund Timeline

  • Refunds are processed within 5–7 business days after approval

  • The time taken for the amount to reflect may vary depending on your payment provider

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery

We will arrange a replacement or full refund at no additional cost

Non-Refundable Items

For hygiene and safety reasons, certain items may not be eligible for refund. These will be clearly mentioned on the product page.

Need Help?

For any refund-related queries, feel free to reach out to us:

📧 mythili.sales@gmail.com
📱 +91 9959847014